Video: Cleveland Clinic explores the power of empathy

Lisa Fratt | | Health Imaging | Practice Management

As healthcare providers strive to tap into patient engagement and radiologists attempt to personalize their specialty, it may pay to walk a mile in patients’ shoes. Cleveland Clinic provides viewers a lens into patients’ thoughts and struggles in this brief, but compelling, video. It’s a poignant reminder that pausing to consider the person behind the patient might just make one a better provider.

Lisa Fratt

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