GE Healthcare IT Announces New Initiatives in Support of Customers

WASHINGTON, D.C. – April 15, 2013 — As many GE Healthcare IT customers converge on the nation’s capital for the company’s largest user group meeting of the year, the Company is announcing several new initiatives intended to continue the focus on customers, year-round.

GE to Honor Productivity Champions
At this year’s session, GE Healthcare is announcing an effort to find the practices that most embody GE Healthcare’s vision of “connecting productivity with care.” The Centricity Productivity Award honors facilities that have used GE Healthcare IT solutions to boost productivity in significant and measurable ways. Beginning in September, GE Healthcare will collect nominations for the award and a judging committee comprised of customers and GE Healthcare executives. Judges will then award the winners with gold, silver and bronze level recognitions at next year’s Centricity LIVE event in Denver.

Centricity Imaging Solutions Tour
As demand for next generation imaging IT rises, GE Healthcare is finding ways to drive the possibilities to customers, literally. This year, GE “takes the show on the road” with the Centricity Imaging Solutions Tour that starts in Dallas, site of the annual Society for Imaging and Informatics in Medicine meeting, June 3-7. The truck makes roughly three stops a week as it travels the country for five months. “The goal is to bring our equipment to our customers so they don’t have to wait for a trade show to see it,” said Mike Jackman, vice president and general manager of GE Healthcare IT. “It’s just another example of how we’re investing to help solve our customers’ imaging needs.”

New Centricity Channel Program to Support Ambulatory Practices Nationwide
GE Healthcare is making significant investments to support small and midsize independent practices nationwide through an expanded partner ecosystem. Building on the recent launch of Centricity Practice 11 (CPS), which now offers ICD-10 readiness and exciting new features like one-click problem entry, we have expanded our network of Value Added Resellers (VARs) across the nation who sell the solution. In addition, we launched a new, tiered Centricity Channel Program. The program enables partners with marketing funds, co-op funds, performance rebates, and extensive training & certification programs to provide a world class solution and support to practices. Partners also leverage the broader GE Healthcare marketing activities to help create demand and extend the offering. For information on participating partners in your region, visit the CPS Website, or, for resellers interested in partnering with GE, please email centricitypartner@ge.com

This week’s 2013 GE Healthcare IT User Conference, Centricity LIVE, is the year’s main event for the business’ U.S-based customers to share knowledge and learn best practices in order getting the most out of Centricity software solutions.

“It’s the one event this year where we pull our customers to one place,” said David Hale, vice president and general manager of GE Healthcare IT. “We’ll combine the feedback gathered at these sessions with that collected from our other, regular listening mechanisms. We regularly conduct customer surveys, product demonstrations and focus groups to form a continual, year-round feedback loop, the foundation of our relationship with our valued customers.”