Sectra awarded Best in KLAS for customer service for 11th consecutive year
Swedish medical imaging company Sectra has been awarded multiple Best in KLAS awards for the 11th year in a row, taking home the No. 1 rank for customer satisfaction in the U.S. and Canada. KLAS Research also recognized Sectra in new categories for Northern and Southern Europe.
The company took home Best in KLAS honors for its PACS and enterprise imaging platforms, which are used across the globe by private, academic and government healthcare institutions.
"These awards showcase our excellent employees who continuously go above and beyond to meet customer needs,” Marie Ekström Trägårdh, executive vice president of Sectra AB and president of Sectra Imaging IT Solutions said in a statement. “Over the past year, we have restructured our organization into teams to ensure consistent and knowledgeable guidance throughout the sales, implementation, and support phases of the customer journey. This, along with product offerings that reduce IT costs, increase security, and grow with our users' enterprise imaging requirements, has solidified our success.”
Launching its first PACS system in Sweden in 1993, Sectra now boasts more than 2,500 sites worldwide. In December, Sectra was awarded a 10-year contract with the National Health Services in Scotland to manage and secure medical images in 14 territories. The company also made news last year for its partnership with Vanderbilt Health, where Sectra’s technology supports patient care and ongoing research.
The full list of 2024 Best in KLAS awards can be found by clicking here.
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